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Turned down for DLA/AA? Think you're not getting enough?

Download Turned down for DLA/AA? Think you´re not getting enough? (376K)

Introduction

Nora´s Story

´They´ve got it wrong!´

´I´ve received a huge pack of papers! What do I do?´

´What do I need to do before the hearing?´

Writing useful evidence for Disability Living Allowance and Attendance Allowance appeals

Spencer´s story

´What should I do on the day?´

´What happens after the hearing?´

Jargon buster

Adviser
This is a benefit expert who can give you advice about your claim. They may also be able to help you prepare for the hearing. Some advisers will also be able to be your representative at the hearing (see below).

Appeal
This means a panel of three experts who do not work for the DWP will look at your claim and see if the right decision was made. If they think the wrong decision was made, they will change it.

Attendance Allowance (AA)
This is a benefit for people over 65 who need help with their personal care because of their disability or long-term illness.

Chair of the Tribunal
This is the person that sits in the middle of the panel who will make a decision on your case. He or she is a bit like a judge, but the other two members of the panel have to agree the new decision too.

Clerk to the Tribunal
This is the person who organises the hearing and deals with the paper work.

Department for Work and Pension (DWP)
This is the government department that deals with most benefits, including DLA and AA. It used to be called the Benefits Agency.

Disability Living Allowance (DLA)
This is a benefit for people under 65 who need help with their personal care or have walking difficulties because of their disability or long-term illness.

Enquiry form
This just means the form they send you with the big pack of papers. They might also call this the 'TAS1'.

Reconsideration (or Revision)
This means the DWP will look at their decision again.
Representative This is an expert in benefits who will help you prepare for the hearing and will come with you to help you put your case.

Representative
This is an expert in benefits who will help you prepare for the hearing and will come with you to help you put your case.

Supercession
This means having your claim looked at again because your condition has worsened since the date of the decision.

TAS1
They might also call this the 'enquiry form'.

Tribunal
This is the panel of three experts who do not work for the DWP who look at your claim to see if the DWP made the right decision.

Tribunal Service
This is the government department that organises the panel and the hearing.

Useful contacts

Rose´s Statement

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